In September 2026, more than 200 parents and students queued at KTI Hall in Kumasi, Ghana, for help with secondary-school placements. One parent had already requested a correction that never appeared and returned to find herself holding queue number 264.

The centre handled problems in the Computerised School Selection and Placement System, including requests for different schools and delayed corrections. Some students remained at home while classes had already begun, and long lines had continued for two weeks.

The entrance for correcting a digital allocation was a physical numbered place. When processing stopped on screen, the error reappeared as families waiting in a hall.